Refund policy

Refund & Return Policy

At MelodyFab (operated by Myrandas Beauty And Cosmetics LLC), we want you to love your music-inspired blankets and canvas bags. If you are not completely satisfied with your purchase, we are here to help.

1. Return Window

We offer a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return:

• The item must be in the same condition that you received it: unworn, unused, unwashed, with tags, and in its original packaging.

• You will need the receipt or proof of purchase.

2. Non-Returnable Items

• Customized / Personalized Products: Items printed or crafted with custom text, names, or personalized elements cannot be returned unless defective.

• Sensitive & Personal Items: Adult or sensitive personal items that have been opened, unsealed, or used are strictly non-returnable due to hygiene and safety standards.

3. Return Shipping Costs

• Customer Responsibility: The customer/buyer is responsible for paying all return shipping fees. Return shipping costs are non-refundable.

4. How to Request a Return (Work Order Process)

DO NOT send items back to our business/principal address without prior authorization. Unsolicited returns will not be accepted.

1. Submit a return request ticket by emailing us at melodyfab@melodyfab.com with your Order ID, photos of the item, and the reason for the return.

2. Our customer service team will review your ticket within 24–48 hours.

3. Once approved, we will provide you with a Return Authorization Ticket Number and the designated Return Address.

4. Pack your item securely and ship it to the specified address using a trackable shipping service.

5. Refunds & Processing Time

• Inspection: Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

• Payout Window: If approved, your refund will be processed automatically to your original payment method (PayPal) within 5 to 7 business days.

• Late or Missing Refunds: If you haven’t received a refund after 7 business days, please check your PayPal account first or contact PayPal support. If you still need help, feel free to contact us at melodyfab@melodyfab.com.